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Privacy

 

Rasienne is dedicated to protecting your data privacy and safety. We want to be completely transparent about how we use it - this policy explains what data we collect about you, why and how we use it, as well as how we share and manage your information. It also outlines your choices and rights regarding this data, so please read it carefully to be fully informed.

WHAT INFORMATION WE COLLECT AND WHY

When you shop on raisenne.com, we will ask for the following information. This information is necessary to collect payment, process and ship your order, and to communicate with you about the status of your order.

  • Email address
  • Name
  • Shipping & Billing Address
  • Phone number
  • Payment details

You have the option during checkout to create an account with raisenne.com. If you choose to create an account, we will create a profile containing your order history and stored addresses for easy access. All your order history is stored within our system, so creating an account simply provides you with access to that information.

When you sign up for our email newsletter, we will ask for your email address.

You can choose to stop receiving Raisenne emails at any time, by clicking "unsubscribe" in any Raisenne marketing email.

When you contact our Customer Service team via email or phone, we will ask for information to identify you in our system. This is needed to provide timely assistance. We may also ask for your feedback in shopping or communicating with us to improve our services.

When you visit raisenne.com, the following technical information will be collected, to protect your data and our website. We also use this information to improve your shopping experience, the products, and the services provided.

  • IP address
  • Your browser type
  • Your operating system

We also use cookies for a variety of reasons, most importantly to distinguish you from other users of our website and to help us compile aggregate statistics about the usage of our website. We also use cookies to help us provide you with a positive experience when you browse our website, help improve our content, and to personalize your visit.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about new products, promotions, or other updates.

HOW WE GET YOUR CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

We reserve the right to modify this privacy policy at any time, so please review it frequently. We will post any change to this page. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The last update to this policy was March 12, 2020.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@raisenne.com, by phone at 888-813-4652, or by mail at:

Reliatrace Inc.
ATTN:  Raisenne Support Team
709 Keller Ave S 
Amery, WI  54001